Pricing
Plans that match how much of the platform you actually run.
Cloud-only connectors need no setup at all. Anything that runs inside your own infrastructure — the runbook agent, network visibility agent, on-call paging — comes with a one-time setup fee that covers a guided install, since that's real work on our side, not just an API key.
Starter
Cloud-only connectors, no infrastructure to deploy
£799/mo
No setup fee
- ·Up to 5 responders
- ·GitHub/GitLab, Jira/ServiceNow/Linear/Azure DevOps, Slack, Confluence, Grafana
- ·Unlimited incidents
- ·No setup fee — self-serve signup
Team
Adds agents running inside your own infrastructure
£2,500/mo
£3,000–5,000 one-time setup
- ·Everything in Starter
- ·Runbook execution agent + network visibility agent
- ·AWS/Azure/GCP cloud remediation
- ·CI/CD pipeline triggers (Jenkins, ArgoCD, GitLab CI, and more)
- ·On-call schedules, escalation policies, SMS/voice/email paging
- ·Guided agent install + network review included in the setup fee
Enterprise
Multiple clusters/regions, dedicated onboarding
from £6,000/mo
from £8,000 one-time setup
- ·Everything in Team
- ·Multiple agent deployments across clusters/regions
- ·SSO enforcement
- ·Custom remediation policies
- ·Priority support
AI reasoning, metered separately
Every tier includes the platform itself. What each incident's actual AI reasoning costs is metered on top, at the rate below — a quiet month with no incidents pays nothing extra.
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Self-hosted
Run the entire platform on your own infrastructure instead — billed as a flat license outside these tiers entirely. Nothing leaves your network.
Bring your own AI provider
Connect Claude, GPT, Gemini, Grok, or a private-hosted endpoint you already pay for separately — this pricing covers Incident Copilot's own pipeline, not your AI vendor's own token costs on top of it.